'10 Minute Tip' by Achim Cremer - Business Improvement Expert - 7am until 9:30am
Achim Cremer has a successful background in creating and embedding performance-based cultures. This results in improved employee commitment, engagement and interaction. Achim also has a proven track record in identifying operational changes that will increase growth and profitability. Achim believes in consistently reviewing your operational processes to identify improvements to streamline processes and ensure they’re ‘fit-for-purpose’.
Achim is an experienced team manager, providing leadership and motivation. This ensures individuals reach their full potential and contribute to the delivery of their organisations objectives. Achim also inspires world class customer service, combined with higher levels of productivity. Achim successfully delivers stakeholder’s goals by building, developing and maintaining long-term, sustainable relationships.
Achim Cremer is the owner and founder of AC Consult Ltd. He provides support for owner managed businesses both in the UK and Germany. Achim is a recognised expert in business turnarounds and performance improvements. He also helps business start-ups.
Achim is multi-lingual and has enjoyed intercultural work experience across Europe, the USA and Latin America. Achim is an expert in effective leadership and management. He’s managed businesses with over 1,000 employees in three different industries being FMCG, the airline industry and financial services. He’s managed teams in finance, HR, operations, IT, sales and business development.
Achim has high level experience working for Coca Cola, British Airways, Barclaycard, GE Money Bank and Santander.
Key areas of Achim's expertise include:
Operations Management * Project Management * Team Leadership * HR Management * Continuous Improvement * Business Turnaround * Training & Development * Business Strategy * Financial Management * Debt Management * Debt Recovery * Staff Restructuring * Change Management * Communication * World Class Service Delivery * Business Development
Achim also holds a Masters degree in Finance, Business Law & Tax as well as Prince2 foundation certification. Achim has also successfully completed courses in Leadership, Performance Management, Negotiation with Workers Council and Microsoft Excel & Macros.
About the conversation:
Leading Your Business with Your Humanity?
What on earth does that mean? Come and find out from leading business improvement consultant Achim Cremer.Sometimes, the human aspect of doing business gets left behind and people try to manage their business by numbers. Your best way to drive significant revenue and therefore business growth is by applying your own natural humanity to your team.
How clearly does your team fully understand the true purpose of your business? Is that purpose omnipresent in your business?
Transparency and good communications are the oils that keep your business engine running smoothly and efficiently for longer. If you’re not communicating well or you’re keeping important things secret from your team your business needs an oil change before its engine completely ceases up.
The customer is King is a well known saying in business. Kings expect to be very well looked after by people who are happy and eager to provide a great service. For that reason you must look after your team really well so they in turn look after your customers. For so many small business owners it’s counter intuitive to believe that you team comes first and your customers come second.
Take really good care of your employees and they'll take really good care of your customers which builds a great business that will take really good care of you. That’s how you manage your business through your own humanity.
